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FAQ
How do I get started with Assistaa's services?
Simply Book a Call with our team to discuss your needs, and we’ll set up a customized plan that suits your business operations and time zone requirements.
Do I have to pay for dispute resolution even if the chargeback is not successful?
No, you only pay for dispute resolution if we successfully win the chargeback. This ensures you only spend on services that yield positive results.
Is there a minimum number of hours or listings required to use your services?
No, we offer flexible packages without minimum requirements so you can choose the service scale that best fits your business needs.
How many times do you check the support tickets daily?
Typically, we perform one check per day, which is the ideal approach for most clients. However, if you require two or three checks daily, we can customize the service to fit your needs, with an additional charge applied.
How do you manage and deliver the work?
We maintain a well-organized Google Sheet for your business to ensure transparency and efficiency. This sheet will track everything from customer inquiries to supplier solutions, with all activities and interactions documented by date. By regularly updating the sheet, you’ll have a clear and professional overview of ongoing tasks, making it easy for you to monitor progress and stay informed at all times.